Reinstall the battery and charge it fully.
Low suction power
Clean filter assembly and roller brush, then reinstall them.
Electric broom head lights off
1. The roller brush turns, LED lights off – replace the electric broom head
2. The roller brush doesn’t turn – remove the metal extension tube and attach the electric broom head to the engine. If it doesn’t turn and the lights are off, replace the electric broom head.
Cannot not power on
Remove the metal extension tube and attach the electric broom head directly to the engine. If it functions, then the metal extension tube needs replacement. please reach customer service.
Short runtime when fully charged
Replace the battery.please reach customer service.
Dust container cracks
Replace the dust container.
Joint button(s) broke
Keep the springs, and reach customer service for joint buttons.
Buckles of brush head broke
Replace the brush head.