Customer Support
Whatever you need, we're here to help.
Just get in touch, and we'll try our best to respond
within 24 hours.
Contact Support
![proscenic](https://www.vactidy.com/wp-content/uploads/2022/10/proscenic.png)
![icon-find](https://www.vactidy.com/wp-content/uploads/2022/06/icon-find.jpg)
Find Answers
Find answers to the FAQs and instruction videos, or download the user manual to get the machine to work again.
![icon-video](https://www.vactidy.com/wp-content/uploads/2022/06/icon-video.jpg)
Youtube Support
Get more information about our products through reviews and how-to videos.
![icon-shopping](https://www.vactidy.com/wp-content/uploads/2022/06/icon-shopping.jpg)
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Book a repair or service
If the problem still can not be solved, please fill out the form and we'll be in touch as soon as possible.
![icon-livechat](https://www.vactidy.com/wp-content/uploads/2022/06/icon-livechat.jpg)
Live Chat
The Vactidy Livechat Service will appear on the right side of the bottom corner of your screen, feel free to contact if you have any questions.
![icon-tel](https://www.vactidy.com/wp-content/uploads/2022/06/icon-tel.jpg)
Phone
![icon-mail](https://www.vactidy.com/wp-content/uploads/2022/06/icon-mail.jpg)
support@vactidy.com
To get an answer as soon as possible, please include the following information in your email:
Your name, email address, product models, and serial number.
Accessories
Replace the accessories regularly can help your machine work smoothly.